Support

You can rely on Corum Health Services to supply the most comprehensive support for your business – 7 days per week, 365 days per year.

Talk to us via phone, email, or LiveChat, and remember you can check out Online Help via your LOTS Start menu which includes quick 'how-to' guides and the latest Release Notes.

In-house technical support: 1300 760 022 | support@corum.com.au 

Standard Business Hours

Monday to Friday                     7:30am - 9:00pm AEST

Saturday                                  8:30am - 7:00pm AEST

Sunday & Public Holidays*      9:00am - 5:30pm AEST

*On the upcoming national public holidays in 2018, support hours will conclude at 5:30pm.​

  • Monday 1 October                            Labour Day and Queen’s Birthday (QLD)
  • Tuesday 25 December                     Christmas Day
  • Wednesday 26 December                Boxing Day

Please note that we understand the above Public Holidays are not universal across all States and Territories in Australia and our Support team is rostered accordingly to ensure that service is maintained on those days.

At Corum Health Services we understand that you want to give your customers the best possible service, and that’s why we strive to do the same for you. In fact, we’ll even manage any relevant third party relationships for you so we can provide the quickest and most effective result for your business.

Dedicated consultants

We get to know you and your pharmacy, and with regular account management cycles and a branch office in every mainland state, help and advice are always close by. Our account managers aren’t just sales people either – they’re business consultants, able to offer you advice, training, hardware audits and support, making them a local point of contact for all of your business’ needs.

Talk to us. Let us know what’s important to you, and the industry. We’re listening. Call our 1300 669 865 for more information.

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